We went with home legal source who speciailizes in mortgage revisions. After realizing on Feb 7th that they could not help us, we went through their requested notification process by sending an email requesting the refund of our 1,000 dollars.
We were initially told that our refund would be immediate. Then we were told 30 days after they already had our money. After calling and calling to check the status of our refund, I was getting different answers..'could be 45 days', 'could be 60 days'. I said WAIT! I was told 30 days!
I tried to contact someone at their company a little higher up in the food chain, but NO ONE would return my calls. Finally yesterday(April 10), they contacted us saying they couldent refund the money to the credit card we used. We were so exasperated at this point, that we asked them to just send a check.
Dont deal with this company, they dont return phone calls and dont keep to their refund guarantee!
I finally opened a BBB complaint on them, only to find out I was one of 4 who just recent(in the last couple of months) to file complaints on their refund policy.
Home Legal Source, AKA You Walk Away, AKA Mortgagerevision.com
Review about: Mortgage Revisions.